eufy Local Storage, Subscriptions and Privacy Settings

• The HomeBase S380 is sold on 'Expandable Local Storage, No Monthly Fee', in eufy's words: 16 GB inside, and up to 16 TB on a 5 V 2.5-inch SATA drive
• Some doorbells carry their own: 8 GB in the Video Doorbell E340, and 4 GB in the S4 Wired Video Doorbell, which records 24/7 with no monthly fee
• eufy's UK product pages add that optional or premium features may be available on a monthly subscription

• November 2022: a security consultant reported that eufy cameras sent data to the cloud with cloud upload turned off, and that streams could be played in an ordinary media player. In January 2023 Anker admitted the cameras were not natively end-to-end encrypted and that web-portal streams had been unencrypted
• December 2022 to January 2023: eufy fixed the web portal, made text-only notifications the default on 6 January, and moved web viewing to encrypted WebRTC on 15 January
• January to April 2023: eufy says it brought in outside penetration testers, added 'advanced encryption' for subscribers' cloud clips, and opened a HackerOne bug bounty
• January 2025: the New York Attorney General announced a $450,000 settlement with three US companies that distribute eufy products, after finding that video was not always end-to-end encrypted and that a live stream could be reached by anyone with its URL. It requires a security programme, third-party testing and encrypted video

• Alerts are text-only by default, and thumbnail previews are something you choose to turn on
• Cloud features are optional, and an optional end-to-end 'Advanced Encryption' keeps the keys with the user
• It lists ISO/IEC 27001 and 27701, ETSI EN 303 645 (the European standard for consumer connected-device security) and a PSTI compliance attestation, which relates to the UK's product security law for connected devices

• Local storage set up and tested: a microSD card formatted in the app, a drive fitted and formatted in the HomeBase, or the NVR's drive checked
• Notifications left as text-only, unless you choose thumbnail previews knowing they go to the cloud
• Two-factor authentication on the eufy account, with a password not used anywhere else
• Privacy zones over neighbours' windows, gardens and doors, where the model has them: up to two per camera or doorbell, as black squares, though eufy notes activity inside may still be partly recorded
• Activity zones that stop at your boundary rather than the pavement or road, as eufy also advises to save battery
• Audio recording off on cameras that do not need it, especially any facing the street or a neighbour

• If it captures people outside your property, such as the street, a shared hallway or a neighbour's garden, UK GDPR and the Data Protection Act 2018 cover you, and the Information Commissioner's Office regulates
• Ask whether it needs to record audio at all, tell your neighbours, and put up a notice saying that recording is happening
• Keep footage secure and delete it once it is no longer needed
• Be ready to answer a subject access request, and do not share recordings on social media

• Each camera position, and what it would see from there: your path, the pavement, a neighbour's door
• Which storage you have or want: built-in, a microSD card, a HomeBase with a drive, or an NVR
• Whether anyone else in the household needs access

A vetted pro prices your job from the eufy model, photos of where each device goes and what power is there now, and the JACK app shows you that fixed price before you book.

The power and the walls move the price more than the device does. A battery doorbell on a brick reveal, or a SoloCam on a fence post, is a smaller job. An S4 Wired doorbell on a new transformer, a HomeBase moved to the middle of the house with a hard drive fitted, a Floodlight Camera E340 in place of an outside light, or four PoE cameras cabled through solid brick and a loft all take longer, and the price reflects that.

The eufy kit is yours to buy, since JACK sells no devices. A stronger transformer, a Chime 2, a wedge, a floodlight's weatherproof box or extra Cat cable is agreed with you and added at cost before you book, and several devices go on one booking for one price. Where parking has to be paid for, that is added at cost and agreed before you book too.

Prefer to pay for time? As a guide, smart home work is typically £45–£95 per hour, and electrical work such as a floodlight camera £55–£110 per hour. For a multi-camera system or a PoE NVR, a full-day booking is a flat £350–£400 for up to 8 hours on site.