Older Nest Devices in UK Homes: Which Still Get Updates?

• The minimum is five years from the release date
• On 1 November 2026, the only device Google marked as no longer receiving critical updates was the Chromecast (1st gen)
• The release dates are US launch dates, and some UK models launched later
• Google Store UK words it the same way for the Nest Thermostat E: updates for at least five years from the date Google starts selling it on the US Google Store

• Nest Learning Thermostat (1st and 2nd gen, including the 2nd gen Europe version): removed from the apps on 25 October 2025, though each still heats on its stored schedule
• Dropcam and Dropcam Pro: support ended on 8 April 2024
• Nest Secure alarm: Google says support is discontinued, and that its cellular backup service was cancelled by 20 May 2024

• Nest Hello (Nest Doorbell, wired, 1st gen): not on Google's UK availability list, where the battery Nest Doorbell is the only Nest doorbell
• Nest Cam Indoor and Outdoor (1st gen) and Nest Cam IQ Indoor and Outdoor: 9to5Google reported in 2021 that Google stopped selling them when its new cameras arrived, and that software support would continue
• Nest Protect: no longer for sale, and supported until each unit's replacement date, 10 years from manufacture
• Nest Wifi and Google Wifi: Google says it no longer sells them
• Nest Hub (2nd gen) and Nest Hub Max: out of stock on Google Store UK on 1 November 2026; no Google statement on their future was found

• The exact model, from the app or the label, and where it sits on Google's update list
• Nest Hello at a new door: Google's European figure of a 12–24 V AC transformer at 8 VA or more, and its four-wire chime connector
• Nest Cam Outdoor (1st gen): a 3 m fixed cable plus a 4.5 m adaptor cable, so a socket within 7.5 m
• Nest Cam IQ Outdoor: a 7.5 m cable to Google's Indoor Power Adapter, so the adapter goes inside
• Both older outdoor cameras use 2.4 GHz Wi-Fi only in Europe, so the signal at the new spot is tested first
• Nest Wifi Pro cannot join a Nest Wifi or Google Wifi mesh, so old and new routers cannot be mixed

• The device's name in the Google Home or Nest app, or a photo of its label
• Where it is now and where it is going
• For a doorbell, the transformer label; for a camera, the nearest socket

A vetted pro prices your Nest job from the model and your photos, and the JACK app shows that fixed price before you book.

On heating, where the Heat Link goes moves the price most: a 3rd gen Heat Link in place of a programmer on the same wiring is the plainest job, while hot water on a cylinder, an S-plan or Y-plan wiring centre or an old wired thermostat to take out of the circuit adds to it. Anything that must be wired at the boiler itself is left out of the price and handed to a Gas Safe registered engineer.

On doorbells and cameras, power comes first: a battery doorbell or Nest Cam with a good 2.4 GHz signal is the lightest job, a weak bell transformer is swapped on its existing supply, and the Nest Cam with floodlight is priced as electrical work on your outside-light circuit. For a camera high on a gable, your pro can ask another pro on JACK to help through the Pro2Pro feature.

JACK does not sell devices, so the Nest kit is yours to buy. Accessories the job needs, such as a bell transformer, a fused spur or an outdoor junction box, are agreed and added at cost before you book, and so is parking where it has to be paid for. Several devices go on one booking for one fixed price. Prefer to pay for time? As a guide, hourly hire is typically £45–£95 per hour for smart home work and £55–£110 per hour for electrical work, and a full-day handyman booking is a flat £350–£400 for up to 8 hours on site.