Skip to content

tado° · Where to put tado° devices

Where to Put a tado° Thermostat, Sensor, Bridge and Receiver

Updated

Most tado° problems after installation are placement problems: a sensor reading the radiator under it, a Bridge X in a corner cupboard, a receiver in a basement boiler room. This guide covers where each device should go in a London home, using tado°'s own guidance on range and devices per room.

In short

Put the thermostat or Wireless Temperature Sensor X on an inside wall or a stand, away from radiators, sun and draughts, with one per room. Put the Bridge X central to the devices it serves, within reach of your main Wi-Fi, and add one per 100 square metres or per floor if the signal drops. The receiver goes where the old programmer was; if that is a basement, add a Bridge X nearer the rooms.

Get matched

Start a JACK request

Full request

Native app

Start the request here, then add extra photos or videos from the JACK app if the pro needs more detail.

Thermostat and sensor

The device that measures the room decides when the boiler fires, so it needs a fair reading:

  • An inside wall, roughly where a wall thermostat would sit, or tado°'s stand on a shelf
  • Not above or beside a radiator, in direct sun, by an outside door or near a cooker
  • One reference device per room: tado° allows one wired thermostat or one sensor, not both
  • The 2nd-gen wired thermostat stays on its wall plate: tado° says lifting it off stops it controlling the heating

Bridge X and the Thread network

tado° X devices pass messages over Thread, so the bridge's position matters more than its distance to the router:

  • A socket central to the devices it serves, within reach of the main Wi-Fi network; guest networks cannot be used
  • One Bridge X per 100 square metres, as tado° recommends, with a Thread router on each floor or at opposite sides of the home
  • Up to 20 devices per border router, and tado° suggests no more than 30 tado° X devices in one Home
  • The UK Wireless Receiver X counts as a border router too, which helps if it is central

Receiver

The receiver goes where the wiring is, which is usually where the old programmer or receiver was:

  • On the wall in place of the old programmer, on the existing wiring
  • If the boiler and receiver are in a basement, tado° suggests a Bridge X between the receiver and the rest of the home; a metal boiler cupboard can call for the same
  • Moving a receiver to a new spot means moving the wiring with it; tell the pro if you want that, as it changes the job

How tado° installation is priced

A vetted pro prices your job from photos of the boiler, your existing controls and the tado° kit, and the JACK app shows you that fixed price before you book.

What is on your wall now decides the job. A wired thermostat swapped for a Smart Thermostat X on the same cable is the simplest. A receiver in place of a heating and hot water programmer, an old wireless thermostat and its receiver to take out of the circuit, or a home split into zones takes longer. A Smart Radiator Thermostat is simple on its own, so a house full of them is priced on the number of radiators and the valves they sit on.

Every device goes on one booking for one price: the thermostat or receiver, a Bridge X if your kit needs one, and radiator thermostats for each room. Other jobs, such as a smart doorbell, can go on the same visit. Where parking has to be paid for, it is added at cost and agreed before you book.

Prefer to pay for the pro's time? Hourly hire works too: as a guide, smart home installation is typically £45–£95 per hour.

Frequently asked questions

Can you move my tado° thermostat to another room?

A Wireless Temperature Sensor X moves anywhere; it only needs a new fixing and a signal check. A wired thermostat moves with its cable, so moving it to another room means new cable, or switching to the wireless kit where there is a programmer or receiver position on the existing wiring, with the old position bridged out at the wall. If the receiver would have to be wired at the boiler, that part needs a Gas Safe engineer.

My radiator thermostats keep going offline. What helps?

Usually a Bridge X closer to them, or a second one on that floor. tado° also suggests restarting the bridge and moving it nearer the router if its own Wi-Fi link is weak.

tado° devices by type

More guides

Related services in London

Sources

The device facts and rules on this page come from these pages, checked on 31 October 2026.

Jack All Trades (JACK) is an independent London service. It is not part of, affiliated with or endorsed by tado GmbH. tado° product names are used only to describe the devices JACK pros install, and prices are set by JACK pros, not by tado°. JACK pros do not work inside boilers or claim Gas Safe registration.

Get your tado° heating fitted

Send photos of your boiler, your current controls and your tado° kit in the JACK app, see a fixed price from a vetted local pro, and pick a time that suits you.

Get a fixed price in the app