tado° · Receivers and hot water
tado° Receiver & Hot Water Control Installation in London
Updated
The receiver is the part of a tado° wireless kit that does the switching: a mains-powered box near the boiler that replaces your old programmer or receiver and turns heating, and hot water on a cylinder system, on and off. A vetted JACK pro fits it on your existing wiring, sets it to your system type and tests it, for a fixed price before you book.
In short
Yes. A vetted JACK pro in London fits the tado° Wireless Receiver X (UK) or the V3+ UK receiver in place of a one- or two-channel programmer or an old receiver, on the existing wiring, and configures it for a combi, S-plan or Y-plan system. Connecting a receiver straight to a boiler with no external controls, or replacing an old receiver that plugs into or is wired inside the boiler, needs a Gas Safe engineer.
Send a photo of your programmer showing its make and model, the boiler label, and the hot water cylinder with any label on it. A pro can then tell how the existing wiring runs and whether the cylinder is vented or unvented.
Get matched
Start a JACK request
Native app
Start the request here, then add extra photos or videos from the JACK app if the pro needs more detail.
tado° receivers and hot water pros install
Each guide covers how the model is powered and mounted, what the pro does and what to send before booking.
What fitting a tado° receiver involves
The receiver is the only part of a tado° heating kit powered from the mains, so the work follows tado°'s professional manual step by step:
- Power to the heating system switched off and checked dead before the old programmer comes off the wall
- Receiver fixed to the wall first, then wired, using the strain reliefs in the box; the earth goes to the earth terminal
- Wires that shared a terminal on the old programmer kept together, and spare wires insulated
- Set to combi relay (the default), or switched to S-plan and Y-plan so the hot water side works; gravity-fed systems have their own setting
- Heating and hot water boosted from the receiver and checked again after three minutes, as tado°'s manual describes
Hot water cylinders: vented or unvented
A cylinder changes what the job can include, so the label on it matters:
- Vented cylinder (a cold water tank in the loft feeds it): the receiver replaces the two-channel programmer and the existing valves and cylinder thermostat stay as they are
- Unvented cylinder (pressurised, usually with a label and safety valves): the programmer swap is still wall work, but any change to the cylinder's thermostat, cut-out or valve needs a G3-qualified installer
- Faulty zone valve: replacing the valve body means draining down, which is booked separately as plumbing
- No programmer at all on a system boiler: tado° says to contact a heating engineer, and JACK does not take that wiring on
How the tado° UK receiver is set for each system
tado°'s professional manual for the UK Wireless Receiver X describes these set-ups. The pro sets yours from the wiring that is already there.
| Your system | Receiver set-up | Hot water control |
|---|---|---|
| Combi boiler, relay | Default: switched live or volt-free contacts | Hot water is on demand from the combi |
| Combi boiler, OpenTherm | Detected automatically on the OpenTherm terminals | Hot water temperature can be set in the app |
| System or regular boiler, S-plan | Changed to S-plan and Y-plan relay | Two zone valves, hot water on its own schedule |
| System or regular boiler, Y-plan | Changed to S-plan and Y-plan relay | Mid-position valve, hot water on its own schedule |
| Gravity-fed heating | Set with the Select System button | Hot water on its own schedule |
OpenTherm needs the OpenTherm terminals on the boiler wired to the receiver. If that cable is not already in place, connecting it at the boiler needs a Gas Safe engineer.
How tado° installation is priced
A vetted pro prices your job from photos of the boiler, your existing controls and the tado° kit, and the JACK app shows you that fixed price before you book.
What is on your wall now decides the job. A wired thermostat swapped for a Smart Thermostat X on the same cable is the simplest. A receiver in place of a heating and hot water programmer, an old wireless thermostat and its receiver to take out of the circuit, or a home split into zones takes longer. A Smart Radiator Thermostat is simple on its own, so a house full of them is priced on the number of radiators and the valves they sit on.
Every device goes on one booking for one price: the thermostat or receiver, a Bridge X if your kit needs one, and radiator thermostats for each room. Other jobs, such as a smart doorbell, can go on the same visit. Where parking has to be paid for, it is added at cost and agreed before you book.
Prefer to pay for the pro's time? Hourly hire works too: as a guide, smart home installation is typically £45–£95 per hour.
How it works
Step 1
Share your boiler and controls
Add photos of the boiler (including the label with its make and model), your current thermostat or programmer, your radiator valves if you bought radiator thermostats, and the tado° kit you have. Say whether you have a hot water cylinder.
Step 2
See the price, pick a slot
A vetted pro prices the job from what you sent and says if any part needs a Gas Safe engineer instead. Book once you are happy with the price; evenings and weekends are available when pros have them.
Step 3
Fitted, tested, handed over
Power isolated, old controls removed or bridged out at the wall, tado° devices fitted and tested, then rooms, zones and the schedule set up in the tado° app with you. You follow it all in the JACK app.
Frequently asked questions
How much does tado° receiver installation cost in London?
It is a fixed price for your job, worked out by a vetted pro from photos of the boiler, your existing controls and the tado° kit, and shown in the JACK app before you book. If you would rather pay for time, hourly hire for smart home installation is typically £45–£95 per hour as a guide.
Is the tado° Programmer X the same as the Wireless Receiver X?
Yes, in the UK. tado° sells it on its own as the Wireless Receiver X UK, and the wireless starter kit lists it as the Programmer X with Hot Water Control and OpenTherm. The European Wireless Receiver X is a different model with no hot water control.
Can the receiver go somewhere other than where my programmer is?
It goes where the existing wiring reaches, usually where the old programmer or receiver was. If the boiler is in a basement, tado° suggests adding a Bridge X between the receiver and the rest of the home; the same often helps when a metal cupboard weakens the signal, rather than moving the wiring.
More tado° guides
All tado° installation guides
tado° Smart Thermostat X, Wireless Receiver X and radiator thermostats fitted in London by vetted pros who work at the wall, not the boiler. Fixed price first.
tado° smart thermostat installation
Wired and wireless Smart Thermostat X kits, first and second generation, and V3+ thermostats.
tado° radiator thermostat fitting
Smart radiator heads, X or V3+, fitted room by room with the right valve adapter.
tado° bridge, sensor and ac control setup
Bridge X placement, temperature sensors in the right spot, and Smart AC Control.
Related services in London
Sources
The device facts and rules on this page come from these pages, checked on 31 October 2026.
Jack All Trades (JACK) is an independent London service. It is not part of, affiliated with or endorsed by tado GmbH. tado° product names are used only to describe the devices JACK pros install, and prices are set by JACK pros, not by tado°. JACK pros do not work inside boilers or claim Gas Safe registration.
Get your tado° heating fitted
Send photos of your boiler, your current controls and your tado° kit in the JACK app, see a fixed price from a vetted local pro, and pick a time that suits you.
Get a fixed price in the app