Skip to content

Ring · Ring and your existing chime

Will a Ring Doorbell Ring My Existing Chime?

Updated

The doorbell goes up, the app works, and the chime in the hall stays silent. That is often by design rather than a fault: several of Ring's wired models disconnect the old chime on purpose. Here is which models keep it, which do not, and what a pro fits instead.

In short

Ring's battery doorbells, including the Battery Doorbell 2K, 2K Plus and 4K Pro, can ring a compatible mechanical or digital chime when wired to it at 8–24 VAC, but the Wired Doorbell 2K, 2K Plus and 4K Pro cannot, because the old chime is bypassed when they are fitted. For those, a JACK pro in London sets up a plug-in Ring Chime or an Echo instead. Ring also lists some UK chimes, such as the DETA C3500 and the Friedland D902, as not compatible with its battery doorbells.

Get matched

Start a JACK request

Full request

Native app

Start the request here, then add extra photos or videos from the JACK app if the pro needs more detail.

Why do Ring's wired models switch the old chime off?

It comes down to power. A traditional chime sits in the same loop as the bell push and the transformer, and Ring's wired models need that supply for themselves:

  • A 16–24 VAC supply is the minimum for the Wired Doorbell 2K Plus and 4K Pro. Many UK bell transformers give less, so these doorbells run from Ring's 24 V DC DIN Rail Transformer or Plug-In Adapter instead
  • A chime left in circuit on that DC supply is at risk; in Ring's words, 'Not bypassing will cause damage to your existing chime'
  • The Wired Doorbell 2K and the Video Doorbell Wired come with a bypass cable, so the chime is bridged out rather than removed
  • Battery doorbells draw only a trickle from the wiring, so they can share it with a compatible chime

Ring advises photographing the chime wiring before bypassing it, so it can be put back if the Ring doorbell ever comes down.

Which chimes does Ring list as not compatible?

Ring keeps a list of tested chimes for its battery and PoE doorbells. These are on the not-compatible side:

  • DETA C3500, C3501 and C3504
  • Byron 720, 70217 and 761
  • Friedland (Honeywell) D902 'Door Bell-in-One'
  • Friedland E821 Quartet, E851 Serenade and CE861 Orchestra
  • Grothe CROMA 230, CROMA 231A and CROMA 50
  • Kocom videophone

On the compatible side Ring lists, among others, the Byron D422 'Surf Kit', the Friedland D230 Big Ben and D3230, and the Friedland D525ST Phonicia digital chime. The Grothe SG 851 appears on both lists, with the 8–12 V AC version (24012) counted as compatible. Ring also warns that some chimes with a built-in transformer, such as Deta models, are not compatible.

Setting the chime type correctly matters

On a battery doorbell wired to a chime, the app setting decides how the doorbell drives it, and Ring warns that the wrong setting can damage the device:

  • Choose Mechanical for a chime whose hammer makes a ding-dong, or Digital Type 1 or Type 2 for one that plays electronic tones; battery doorbells also offer Automatic Chime Detection
  • Choose None when the doorbell is on the Plug-In Adapter, wired straight to a transformer, or has its chime bypassed
  • With more than one wired chime, Ring says to bypass the extra ones by joining the wires on Front and Trans with a wire nut
  • Check that 'Ring my in-Home Chime' is switched on in the doorbell's settings

What if the chime buzzes or only half rings?

Ring's troubleshooting steps, in the order a pro works through them:

  • Confirm the chime type in the app matches the chime on the wall
  • Move the doorbell wires clear of the chime's moving parts, which can catch on them
  • Check the transformer against the doorbell's range, which Ring lists as a cause
  • If the chime is not bypassed, test it by bridging the two doorbell wires

What replaces a bypassed chime?

A plug-in Ring chime does the old one's job with no wiring at all:

  • Chime (3rd Gen): plugs into a socket and connects on 2.4 or 5 GHz Wi-Fi
  • Chime Pro (2nd Gen): adds a Wi-Fi extender for Ring devices and a night light
  • Chime Plus: a plug-in chime with a night light, on 2.4 GHz Wi-Fi 6
  • An Echo or other Alexa speaker linked to the Ring app

A socket in the hall or on the landing, where the old chime could be heard, is the usual home for it. The pro sets the tone and volume before leaving.

Ring Chime Pro installation

Photos of the chime decide the plan

A JACK pro in London works out a fixed price from these before you book:

  • The chime, and its make and model if a label is visible
  • The bell push and the door frame around it
  • The transformer label, wherever it is
  • Which Ring doorbell you have, and whether you want to keep the old chime or move to a plug-in one

You buy the doorbell yourself; JACK does not sell devices. A Ring Chime or bypass parts, if the job needs them, are agreed and added at cost before you book.

Book a Ring doorbell installation

Does your Ring doorbell keep the old chime?

From Ring's UK hardwiring guidelines, chime troubleshooting article and model pages. Where Ring's pages disagree, the row says so.

Ring doorbellKeeps the existing chime?What to do
Battery Doorbell 2K, 2K Plus and 4K ProYes, when hardwired to a compatible mechanical or digital chime at 8–24 VACSet the chime type in the Ring app, or let Automatic Chime Detection find it
Battery Video Doorbell, Plus and Pro; Video Doorbell (2nd Gen), 3, 3 Plus and 4Yes, on the same termsThe same app setting; no diode is needed
Video Doorbell (1st Gen) and Video Doorbell 2YesA digital chime needs a diode as well
Video Doorbell WiredNoThe chime is bypassed with the supplied cable. Ring says DETA and other volt-free chimes, and 230 V chimes with no step-down transformer, need a Ring DIN Rail Transformer (2nd Gen) fitted 'by a qualified electrician'
Wired Doorbell 2KNoThe wire on terminal '0' and the wire on '2' or '3' at the chime are joined with the supplied bypass cable; add a Ring Chime
Wired Doorbell 2K Plus and 4K Pro, hardwired or plug-inNoRing says the existing chime 'must be bypassed and will no longer sound'; use a Ring Chime or an Alexa speaker
Video Doorbell Pro and Wired Video Doorbell Pro (Pro 2)Only on a 16–24 VAC AC transformer, and Ring's pages disagreeRing's hardwiring guide allows it with Ring's Pro Power Kit as 'a more advanced installation', while its chime troubleshooting page lists both models as not supporting a chime. On a typical 8–12 V system they run from Ring's DC supply and the chime is bypassed
Wired Doorbell 4K EliteYes, through its relayThe single relay drives either a chime at 8–24 VAC, 10–40 VA, or a gate release, not both
Peephole Cam 2K and Door View CamNoThere is no chime connection; pair a plug-in Ring Chime

How is Ring installation priced in London?

A vetted pro prices your Ring job from the model and your photos, and the JACK app shows that fixed price before you book.

Power moves the price more than the model name. A battery doorbell or camera on a wall with a good signal is the lightest job. A wired doorbell brings in the bell transformer: if yours gives 8–12 V AC and the doorbell needs 16–24 VAC, the job includes fitting Ring's 24 V Plug-In Adapter or a transformer on a fused spur, plus bypassing the old chime. A floodlight cam is priced as electrical work on your outside-light circuit, including any change to how it is switched.

The wall and the height come next: solid brick, render, a narrow uPVC frame that needs a wedge or corner kit, or a camera 2.5–3 m up that needs a ladder or a tower. On a high eave, your pro can ask another pro on JACK to help through the Pro2Pro feature. Cable runs through brick or to a PoE switch add time, and so does each extra device, though every device can go on one booking for one fixed price.

You buy the device; JACK does not sell any. Accessories the job needs, such as a transformer, a Ring Chime, a wedge kit or an outdoor junction box, are agreed and added at cost before you book, and so is parking where it has to be paid for. Prefer to pay for time? As a guide, hourly hire is typically £45–£95 per hour for smart home work and £55–£110 per hour for electrical work. For a big multi-device job, say a doorbell, three cameras and an alarm kit, a full-day handyman booking is a flat £350–£400 for up to 8 hours on site.

Frequently asked questions

Does a Ring doorbell work with an existing chime in the UK?

Some do. A Ring battery doorbell wired to a compatible chime rings it once the chime type is set in the app. The Wired Doorbell 2K, 2K Plus and 4K Pro cut the old chime out of the circuit, so the sound comes from a Ring Chime or an Echo instead.

Why is my wired Ring doorbell not ringing inside the house?

If it is a Wired Doorbell 2K, 2K Plus, 4K Pro or Video Doorbell Wired, that is expected: these models bypass the in-home chime, so the sound has to come from a Ring Chime, an Echo or the app. On a battery doorbell wired to a chime, check the chime type and the 'Ring my in-Home Chime' setting first.

Will a Ring doorbell work with my Byron chime?

It depends on the Byron model and the Ring model. Ring's list for battery and PoE doorbells includes the Byron D422 'Surf Kit', 765 and 776 as compatible, and the Byron 720, 70217 and 761 as not compatible. The Wired Doorbell 2K, 2K Plus and 4K Pro bypass the chime whichever brand it is.

Can the Ring Wired Doorbell 4K Pro keep my old chime?

Not on the versions sold in the UK. Hardwired or on the Plug-In Adapter, Ring says the chime must be bypassed. Ring's help pages allow a chime only on a PoE-powered 4K Pro, and the UK store does not sell that version.

Can I have the old chime put back later?

Yes, because a bypass bridges the chime rather than removing it. Keep the photo of the original wiring, and a pro can reconnect it when the Ring doorbell comes down, for example when you move house.

Ring devices by type

More guides

Related services in London

Sources

The device facts and rules on this page come from these pages, checked on 31 October 2026.

Jack All Trades (JACK) is an independent London service. It is not part of, affiliated with or endorsed by Ring LLC, an Amazon company. Ring product names are used only to describe the devices JACK pros install; prices are set by JACK pros, not by Ring, and JACK does not sell Ring devices.

Get your Ring device fitted

Tell JACK the Ring model and add photos of the door, wall or handset. A vetted pro sets a fixed price, and you choose the time once you have seen it.

Get a fixed price in the app