Old Ring Names, New Names, and Refitting Older Ring Devices

• Generation labels such as '2nd Gen' and '3rd Gen' gave way to the recording resolution, '2K' or '4K'
• The Plus, Pro and Elite tiers stayed
• Ring calls the change cosmetic only: the devices, firmware and plans are the same
• Boxes made before the change can still carry the old name, so a new doorbell may not match what the app calls it
• Ring defines 2K as 2560 × 1440 and 4K as 3840 × 2160 recording capability

• Wired Video Doorbell Pro, formerly the Video Doorbell Pro 2, is the 2021 model; the Wired Video Doorbell Pro (3rd Gen) is the newer one now called Wired Doorbell 4K Pro. The DIN Rail Transformer (2nd Gen) that came with the Pro 2 does not power the 4K Pro
• The original Video Doorbell Pro is filed in Ring's help centre as 'Wired Doorbell Plus'. It is not the Wired Doorbell 2K Plus, which used to be the Wired Video Doorbell Plus (2nd Gen)
• Battery Video Doorbell, Plus and Pro without '(2nd Gen)' are earlier models; only the '(2nd Gen)' versions became the Battery Doorbell 2K, 2K Plus and 4K Pro
• Video Doorbell (2nd Gen) is an older battery doorbell, not the Battery Video Doorbell (2nd Gen)
• Floodlight Cam Pro is the help-centre name for the older Floodlight Cam Wired Pro, while Floodlight Cam Pro (2nd Gen) became the Floodlight Cam 4K Pro
• Door View Cam is now called Peephole Cam, and Stick Up Cam Battery and Plug-In (3rd Gen) are now Outdoor Cam; the Peephole Cam 2K and Outdoor Cam 2K are newer models again

• From a Video Doorbell (1st Gen) or Video Doorbell 2 to a Video Doorbell 3 or 3 Plus: Ring says to remove the old diode and any resistors, or the new doorbell may behave erratically
• Video Doorbell (2nd Gen), 2, 3, 3 Plus and 4 cannot run directly from either Ring DIN Rail Transformer; their only Ring DC option is the Plug-In Adapter
• Upgrading to a Wired Doorbell 4K Pro or 2K Plus: Ring's Doorbell Retrofit Kit lines up with the holes from an older Ring doorbell, or covers a European round junction box
• Video Doorbell 4 uses 5 GHz only on channels 100 and above, so it will not see a 5 GHz network on channels 36 to 64; the pro connects it on 2.4 GHz or changes the router's channel
• Original Video Doorbell Elite to Wired Doorbell 4K Elite: Ring says the existing PoE can be reused, and a Torx T6 releases the old faceplate screw

• Floodlight Cam Wired Plus and Wired Pro run on 100–240 VAC, and Ring says not to install them without a working earth, so the new position needs one
• Floodlight Cam Wired Pro, Spotlight Cam Pro and Stick Up Cam Pro also use 5 GHz on channels 100 and above only
• Spotlight Cam Plus and Pro: Ring's recommended mounting height is 2.5–3 m
• Outdoor Cam Plus uses a larger mounting plate than earlier Outdoor Cams, so the old plate cannot be reused
• A Spotlight Cam Wired set up as 'Spotlight Cam Mount' can switch other 230 V outdoor lights, up to 150 W in total; when it comes down, the pro checks how those lights will be switched afterwards

• The name on the old device's box or in the Ring app, and the new model, old name or new
• A photo of the old doorbell or camera on the wall, and of its mounting plate if it is already off
• The transformer label and the chime, if the old doorbell was wired
• Whether the old device is staying with you, moving to a new home or going for recycling

A vetted pro prices your Ring job from the model and your photos, and the JACK app shows that fixed price before you book.

Power moves the price more than the model name. A battery doorbell or camera on a wall with a good signal is the lightest job. A wired doorbell brings in the bell transformer: if yours gives 8–12 V AC and the doorbell needs 16–24 VAC, the job includes fitting Ring's 24 V Plug-In Adapter or a transformer on a fused spur, plus bypassing the old chime. A floodlight cam is priced as electrical work on your outside-light circuit, including any change to how it is switched.

The wall and the height come next: solid brick, render, a narrow uPVC frame that needs a wedge or corner kit, or a camera 2.5–3 m up that needs a ladder or a tower. On a high eave, your pro can ask another pro on JACK to help through the Pro2Pro feature. Cable runs through brick or to a PoE switch add time, and so does each extra device, though every device can go on one booking for one fixed price.

You buy the device; JACK does not sell any. Accessories the job needs, such as a transformer, a Ring Chime, a wedge kit or an outdoor junction box, are agreed and added at cost before you book, and so is parking where it has to be paid for. Prefer to pay for time? As a guide, hourly hire is typically £45–£95 per hour for smart home work and £55–£110 per hour for electrical work. For a big multi-device job, say a doorbell, three cameras and an alarm kit, a full-day handyman booking is a flat £350–£400 for up to 8 hours on site.