Philips Hue Secure Camera and Doorbell Installation in London

• Cameras: the Secure wired camera (also sold with a desktop stand), the Secure 2K Wired Camera, the Secure 2K Desktop Camera, the Secure battery camera and the Secure Flood Light Camera
• The Wired video doorbell, the Secure smart chime, and a bundle of the two
• The Secure contact sensor for doors and windows
• Accessories such as a camera mount with a ground spike, a desktop stand, an anti-drop cable and a 3 m USB-C camera power cable

• Secure 2K Wired Camera: 2K, rated IP65 for indoor and outdoor use, with Wi-Fi on 2.4 and 5 GHz; its mains adapter is rated IP20, so the adapter stays indoors or somewhere fully dry while the lead comes out
• Secure wired camera (1080p): plugs into a socket, rated IP65 and listed for -20 to 45 °C
• Secure battery camera: IP65, for a wall or ceiling, with a wall mount in the box; Hue lists 7–8 hours to charge, and how long a charge lasts depends on how often it records, so it goes where you can reach it
• Secure Flood Light Camera: a mains light fitting at 220–240 V, Class I and earthed, that needs a Hue Bridge; it replaces an outside light and books as electrical work

• A bell transformer giving 12–24 V AC and at least 10 VA, which is not in the box; many UK bell transformers give only 8 V at about 8 VA, so a stronger one is often part of the job
• Hue says the doorbell is not compatible with your existing chime: the old chime is disconnected and Hue's plug-in Smart Chime takes over
• Hue's set-up guide asks for 2.4 GHz Wi-Fi within 10 m of the router and a mounting height of about 1.4 m
• The Smart Chime doubles as an 87 dB siren and repeats the Zigbee signal, and Hue's guide says not to plug it into an extension lead

• Cameras pointed at your own entrance, garden and drive, keeping the street and the neighbours' windows out of view as far as the spot allows
• Activity zones, which come with a Hue Secure plan, drawn round your own ground
• Audio recorded only if you need it, one of the questions on the GOV.UK checklist
• Your part afterwards, where a camera does see beyond your boundary: a notice that recording is in place, neighbours told, footage deleted once it is no longer needed, and requests from anyone recorded answered

• With a Bridge, the doorbell can turn on Hue lights when it sees motion
• Alarms can flash your Hue lights and sound the Smart Chime's siren, even without a plan
• One Smart Chime works per doorbell without a Bridge, up to 12 with a Bridge and up to 50 with a Bridge Pro
• Every phone that should get alerts is added before the pro leaves, and the alarm is tested once with you

A vetted pro prices your Hue job from the products and your photos, and the JACK app shows that fixed price before you book.

Whether the job touches your wiring matters more than how many lights there are. Fitting B22 or GU10 bulbs, setting up a Bridge and plugging in lamps, Play bars or a lightstrip is set-up work. Ceiling lights, Perifo track, wall switch modules and mains outdoor lights are electrical work on your existing circuits, priced for the isolating, connecting and testing each one needs.

Then the home itself: a heavy fitting that has to go into a joist, a high or sloping ceiling, a two-way landing that needs a module at both switches, old cable with no earth, or a long garden run for low-volt lights. On a high ceiling or a long fitting, your pro can ask another pro on JACK to help through the Pro2Pro feature. Several Hue jobs, and devices from other brands, go on one booking for one fixed price.

You buy the Hue products; JACK does not sell them. Accessories the job needs, such as a deeper back box, an in-use cover for an outdoor socket or aluminium channel for a strip, are agreed and added at cost before you book, and so is parking where it has to be paid for. Prefer to pay for time? As a guide, hourly hire is typically £45–£95 per hour for smart home work and £55–£110 per hour for electrical work, and a full-day handyman booking is a flat £350–£400 for up to 8 hours on site, which suits a whole-house Hue fit.