Aqara · Hubs and set-up
Aqara Hub M3 Installation in London
Updated
The Hub M3 (HM-G01E, or HM-G01D) is the hub most Aqara devices expect: a Zigbee hub, Thread border router and Matter controller in one unit, powered by USB-C or a PoE cable. Where it goes decides how well everything else works. A vetted JACK pro in London places or mounts it, moves devices across from an older Aqara hub and links it to Apple Home, Google Home or Alexa, for a fixed price in the JACK app before you book.
In short
Yes, a vetted JACK pro in London sets up the Aqara Hub M3 on a 5 V 2 A USB-C supply or a PoE cable, within 6 m of your router as Aqara advises, and pairs your Aqara Zigbee and Thread devices to it. The Hub M3 involves no electrical work, but its box holds no power adapter, so you need a USB adapter or a PoE switch.
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Hub M3: key facts
- Model
- HM-G01E; also sold as HM-G01D Source: Aqara: Hub M3 specifications
- Size
- 105 × 105 × 36.5 mm Source: Aqara: Hub M3 specifications
- Power
- USB-C 5 V 2 A, or PoE 48 V 0.27 A Source: Aqara: Hub M3 specifications
- Radios
- Wi-Fi 2.4 and 5 GHz, Zigbee and Thread, Bluetooth 5.1 Source: Aqara: Hub M3 specifications
- In the box
- USB-A to USB-C cable, bracket, screws and anchors; no power adapter Source: Aqara: Hub M3 specifications
- Devices
- Up to 127 Aqara Zigbee devices and 127 Thread devices, with repeaters needed Source: Amazon UK (Aqara Official UK): Hub M3
- Placement
- Within 6 m of the router for a stable connection Source: Amazon UK (Aqara Official UK): Hub M3
- Third-party Zigbee
- Not supported; the M3 takes Aqara Zigbee devices Source: Amazon UK (Aqara Official UK): Hub M3
- Security updates
- Aqara's UK PSTI statement for the Hub M3 runs to 31 December 2026 (checked 1 November 2026) Source: Aqara UK PSTI statement: Hub M3 (PDF)
Device facts come from Aqara's product pages, its UK and EU store, the Aqara UK Shop and Aqara's own Amazon UK listings, linked beside each fact. Aqara often sells one product under two codes and uses EU models in the UK, so check the name and code on your box or order and send it with your request. Last checked 1 November 2026.
How the Hub M3 is powered and mounted
Nothing is wired into the house for the M3. It runs from a USB-C supply of 5 V 2 A, using the cable in the box and an adapter you provide, or from a PoE switch over one network cable at 48 V, which also connects it by Ethernet. The bracket, screws and anchors in the box let it go on a wall or ceiling rather than a shelf.
Aqara asks for it within 6 m of the router, and its device numbers, 127 Zigbee and 127 Thread, rely on repeaters. Aqara's UK Shop explains that mains-powered Aqara devices with live and neutral, such as plugs, relays and neutral switches, act as Zigbee routers, while battery and live-only devices do not extend the mesh. In a solid-walled London house the pro looks at where those routers are before deciding where the hub goes.
The M3 is a Matter controller and bridge as well as a Thread border router, so Thread devices such as Aqara's locks join through it, and Aqara Zigbee devices can appear in Apple Home, Google Home or Alexa. Aqara's U600 manual asks for IPv6 to be switched on in the home network for Matter. Aqara's Amazon UK listing says the M3 can take over devices and automations from older Aqara hubs, with Matter and HomeKit set up again afterwards.
What the pro checks first
- Where the router is, and a spot within 6 m of it that is central to your devices
- Whether there is a PoE switch to run it from, or a socket and a USB-C adapter for it
- Which of your devices are Aqara Zigbee or Thread, since the M3 does not take third-party Zigbee devices
- Whether an older Aqara hub, such as an E1, M2 or M1S, is running devices that should move across
- Which home app you use: Apple Home, Google Home, Alexa, SmartThings or Home Assistant
What the pro does on the Hub M3
- Hub placed on a shelf, or fixed to a wall or ceiling with the bracket from the box, within 6 m of the router
- Powered by USB-C from your adapter, or by a PoE cable run from your switch
- Firmware updated and the hub added in Aqara Home
- Devices moved over from an older Aqara hub, or paired fresh, and automations checked afterwards
- Matter linked into your home app, with IPv6 on in the router
- Mains router devices checked so a lock or sensor at the far end of the house stays in reach
How the Hub M3 installation goes
- 1Walk round the devices, the router and the walls in between
- 2Hub placed or mounted and powered by USB-C or PoE
- 3Hub added in Aqara Home and updated
- 4Devices migrated or paired nearest first, so mains routers build the mesh outwards
- 5Matter linked to Apple Home, Google Home or Alexa
- 6Each device tested from the app, the furthest ones included
Before you book: what to send
- A list or photos of your Aqara devices, and of any older hub
- Where your router is, and where you would like the hub
- Which home app you use
- Whether you have a PoE switch, or a 5 V 2 A USB adapter
- Your phone with the Aqara Home app signed in, ready for the visit
Should the M3 run on PoE?
PoE suits a hub fixed high on a wall or ceiling, away from a socket:
- One network cable carries both power, at 48 V 0.27 A, and a wired connection
- It needs a PoE switch or injector, and the cable is extra-low voltage with no new circuit, so it is not notifiable
- On USB-C the adapter is yours to supply, since Aqara's box holds only the cable
- Either way, nothing goes into the consumer unit
Which Aqara devices can the M3 run, and which hubs stand in for it?
What Aqara's UK listings and store say about hubs for the devices London homes ask about most.
| Device | Hubs Aqara names | What Aqara rules out |
|---|---|---|
| Smart Lock U200 | Hub M3, M100 or M200, or Camera Hub G5 Pro | The Zigbee-only Hub E1, M2 and M1S |
| Smart Lock U600 (remote unlock) | Hub M3, M200, M100, Camera Hub G5 Pro or Doorbell Camera Hub G410 | Nothing named |
| Power Plug H2 UK | Hub M3, M100 or M200, on firmware 4.5.45_0017 or later | Hub M1S Gen 2, Camera Hub G5 Pro, G410, G350, G3 and G2H Pro for now; Zigbee2MQTT and similar USB dongles are not officially supported |
| Third-party Zigbee devices | None | The M3 itself: Aqara's listing says it does not take third-party Zigbee devices |
From Aqara's Amazon UK listings and its UK/EU store, read on 1 November 2026. Aqara can add hubs by firmware update, so the pro checks again on the day.
How is Aqara installation priced in London?
A vetted pro prices your Aqara job from the models and your photos, and the JACK app shows that fixed price before you book.
Full pricing guide for Aqara installationFrequently asked questions
Does the Aqara Hub M3 work with Home Assistant?
Yes, through Matter. The M3 is a Matter bridge, so Aqara Zigbee devices on it can show up in Home Assistant's Matter integration, and as a Thread border router it lets Thread devices join. Aqara says third-party Zigbee devices are not supported on the M3 itself.
Does the Aqara Hub M3 need to be near the router?
Yes: Aqara's Amazon UK listing says to place it within 6 m of the router for a stable connection. The pro also weighs where your devices are, since the Zigbee and Thread mesh grows out from the hub through mains-powered routers.
Can I move my devices from an older Aqara hub to the M3?
Yes. Aqara says the M3 can migrate Zigbee devices and automations from older Aqara hubs, and Matter and HomeKit links then need setting up again. The pro does it in the Aqara Home app and tests each device afterwards.
Does the Aqara Hub M3 come with a plug?
No. The box holds a USB-A to USB-C cable, a bracket, screws and anchors, but no power adapter, so you need a 5 V 2 A USB adapter or a PoE switch. JACK does not sell either; an adapter can be added at cost and agreed before booking.
How much does Aqara Hub M3 installation cost in London?
It is a fixed price for your Hub M3, worked out by a vetted pro from the model, a photo of where it is going and what power is there now, and shown in the JACK app before you book. Other devices can go on the same booking for one price. If you would rather pay for time, hourly hire for smart home is typically £45–£95 per hour as a guide.
Often booked together
Smart Lock U200 installation
Aqara's inside retrofit for euro, UK oval and select Scandi cylinders, with an outside keypad; the U200 Lite is the version without one.
Smart Lock U600 installation
Aqara's handle-set smart lock for UK multipoint doors: it replaces both handles and the cylinder and keeps the lock body in the door.
Camera Hub G5 Pro installation
Aqara's outdoor camera that doubles as a Zigbee and Thread hub, sold in a PoE version and a Wi-Fi version.
Doorbell Camera Hub G410 installation
Aqara's battery or wired video doorbell with a plug-in chime, which doubles as an Aqara Zigbee hub and Matter controller.
More Aqara hubs and set-up
Aqara hub set-up
The Hub M3, M200, M100 and older Zigbee hubs: which one your devices need, where it goes, and pairing into the apps you use.
All Aqara installation guides
Aqara installation in London: U600 and U200 smart locks, doorbells, hubs, EU switches and blind drivers fitted by vetted pros. Fixed price before you book.
Related services in London
Sources
The device facts and rules on this page come from these pages, checked on 1 November 2026.
Jack All Trades (JACK) is an independent London service. It is not part of, affiliated with or endorsed by Aqara or Lumi United Technology Co., Ltd., which makes Aqara products. Aqara product names are used only to describe the devices JACK pros fit and set up; prices are set by JACK pros, not by Aqara, and JACK does not sell Aqara devices.
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