Aqara · Doorbells and cameras
Aqara Doorbell Camera Hub G410 Installation in London
Updated
The G410 (models CH-C09D and CH-C09E) is a doorbell and an Aqara hub in one box. The doorbell runs on six AA batteries or a 12–24 V supply, a chime plugs in indoors, and the G410 acts as a Zigbee hub and Matter controller for other Aqara devices. A vetted JACK pro in London checks your bell transformer, fits the doorbell and chime, and sets up recording and privacy, for a fixed price in the JACK app before you book.
In short
Yes, a vetted JACK pro in London fits the Aqara Doorbell Camera Hub G410 on its six AA batteries with no wiring, or wires it to a 12–24 V AC or DC supply, which many UK 8 V bell transformers cannot provide. Its indoor chime-hub runs from a USB-C supply plugged into a socket. Aqara does not say the G410 can ring an existing bell chime, so most installs use the Aqara chime instead.
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Doorbell Camera Hub G410: key facts
- Model
- CH-C09D / CH-C09E Source: Aqara: Doorbell Camera Hub G410 specifications
- Battery
- 6 × AA (LR6), replaceable; up to 5 months Source: Aqara: Doorbell Camera Hub G410 specifications
- Wired power
- 12–24 V AC at 0.2 A, or 12–24 V DC at 0.5 A (optional) Source: Aqara: Doorbell Camera Hub G410 specifications
- Chime
- Indoor chime-hub powered over USB-C at 5 V DC 1 A Source: Aqara: Doorbell Camera Hub G410 specifications
- Recording
- microSD card of Class 10 or above, up to 512 GB, bought separately Source: Aqara: Doorbell Camera Hub G410 specifications
- Hub
- Aqara Zigbee hub and Matter controller, no additional hub required; Aqara says it can also act as a Thread border router Source: Aqara: Doorbell Camera Hub G410
- Wired-only features
- Continuous recording and RTSP need wired power Source: Aqara: Doorbell Camera Hub G410
- Operating range
- Doorbell unit −18 to +50 °C Source: Aqara: Doorbell Camera Hub G410 specifications
- In the box
- The chime, a USB-C to USB-A cable, a 20° wedge bracket and screws, wall screws and anchors, a screwdriver and six AA batteries Source: Aqara: Doorbell Camera Hub G410 specifications
- Security updates
- Defined support period to 31 December 2026 in Aqara's UK statement for the G410 (checked 1 November 2026) Source: Aqara UK PSTI statement: Doorbell Camera Hub G410 (PDF)
Device facts come from Aqara's product pages, its UK and EU store, the Aqara UK Shop and Aqara's own Amazon UK listings, linked beside each fact. Aqara often sells one product under two codes and uses EU models in the UK, so check the name and code on your box or order and send it with your request. Last checked 1 November 2026.
How the Doorbell Camera Hub G410 is powered and mounted
On batteries the G410 needs no wiring at all. Six AA cells, which Aqara rates for up to five months, sit in the doorbell, and the bracket fixes to the wall or frame, with a 20° wedge in the box to turn it towards the path. For a wired fit Aqara says to hardwire the doorbell to your existing doorbell transformer, but its range starts at 12 V, and many UK bell transformers give only 8 V, so the pro reads the label before connecting anything.
Wiring brings more than freedom from battery changes. Aqara keeps continuous recording and RTSP, the stream home recorders and Home Assistant read, for wired installs only, and recordings go to a microSD card of up to 512 GB that you buy separately. The indoor chime-hub runs from a USB-C supply at 5 V 1 A rather than the bell wires. Aqara's product pages do not say the G410 drives an existing chime, and a post on Aqara's own forum describes an extra relay as the way to make an old bell ring.
The G410 is a hub as well. Aqara builds in a Zigbee hub and a Matter controller, so sensors, a U600 lock or other Aqara devices can pair to it without a Hub M3, and Aqara says it can also act as a Thread border router. Its radar motion detection, Privacy Masking and voice-changing option are set in the Aqara Home app, and HomeKit Secure Video recordings from it top out at 1200p.
What the pro checks first
- The voltage and VA on the bell transformer's label, because the G410 starts at 12 V AC
- Where that transformer is: a plug-in, a fused spur, inside a mains chime box, or in the consumer unit
- A free socket indoors for the chime's USB-C supply
- The Wi-Fi reading at the door, where solid brick between router and porch is common
- What the camera takes in from the step, including the pavement and any neighbour's door
What the pro does on the Doorbell Camera Hub G410
- On batteries: six AA fitted, the bracket fixed with the anchors from the box, and the 20° wedge used where the path needs it
- Wired: connected to a 12–24 V supply, which can mean a new transformer, or the UK-plug 12 V DC adapter the Aqara UK Shop sells as a third-party accessory, either added at cost and agreed before booking
- Chime-hub plugged in indoors, and a microSD card fitted if you want local or continuous recording
- Privacy Masking drawn over neighbours' windows and the street, and face recognition kept to the household
- Audio recording left off unless you want it, and motion settings tuned so passing traffic does not trigger it
- Aqara devices paired to the G410 if it is your hub, and Matter or HomeKit set up
How the Doorbell Camera Hub G410 installation goes
- 1Transformer checked, or the battery route chosen if it is below 12 V and you would rather not change it
- 2Old bell push removed, or a fresh spot chosen beside the door
- 3For a wired fit, power to the bell circuit switched off before any wire is touched
- 4Bracket and wedge fixed, wires connected or batteries fitted, and the doorbell clipped on
- 5Chime plugged in indoors and the G410 added in Aqara Home
- 6Privacy, motion and recording set, then a test press and a live view on your phone
Before you book: what to send
- A photo of the door and of the bell push you have now
- A readable photo of the transformer label, if you want the doorbell wired
- A photo of the old chime, and where the nearest indoor socket is for the new one
- Whether you want continuous recording or RTSP, which need wired power
- In a flat or a rented home, the freeholder's or landlord's agreement to fixing it
Will the G410 ring my existing doorbell chime?
Not on its own, as far as Aqara says. Its product pages say nothing about driving an existing chime, and a post on Aqara's own forum describes a workaround:
- An Aqara Dual Relay Module T2 in dry-contact mode, or a Single Switch Module T1 (with neutral), switching the old bell through an automation when the doorbell is pressed
- The post says that part involves mains electricity and strongly recommends help from qualified people
- For most homes, the Aqara chime-hub that comes with the G410 is the simpler answer, with no extra wiring
Does a doorbell camera bring data protection duties?
Yes, once it sees past your boundary. GOV.UK's domestic CCTV guidance says UK data protection law applies when a camera captures people beyond your property, and the G410 gives you the settings to keep that small:
- Privacy Masking blocks parts of the image you do not need, such as a neighbour's door or windows
- Audio can be switched off; in Fairhurst v Woodard a court found long-range doorbell audio unlawful
- Recordings kept only as long as you need them, and a notice by the door if it covers the street
Which power route suits the G410 at your door?
Aqara's supply figures are 12–24 V AC at 0.2 A, or 12–24 V DC at 0.5 A. Each route, and what it means for the electrics.
| Route | What it needs | What you get | Electrical work |
|---|---|---|---|
| Six AA batteries | Nothing wired | Doorbell, alerts and chime, without continuous recording or RTSP | None |
| Existing transformer at 12–24 V AC | At least 0.2 A at 12–24 V AC on the bell wires | Continuous recording to a microSD card, and RTSP | None beyond the low-voltage bell wires |
| 8 V bell transformer swapped for a 12–24 V one | A replacement on the same supply | As wired | Mains work, but not notifiable in England; ask your pro for a Minor Electrical Installation Works Certificate |
| 12 V DC plug-in adapter | An indoor socket and a cable route to the door | As wired | None: it plugs in, and the Aqara UK Shop sells one as a third-party accessory |
| New transformer on a spare way in the consumer unit | A new circuit | As wired | Notifiable work for a registered electrician, which JACK does not book |
A cable route through the wall or frame needs the owner's consent in a flat or rental, and never goes through a fire door.
How is Aqara installation priced in London?
A vetted pro prices your Aqara job from the models and your photos, and the JACK app shows that fixed price before you book.
Full pricing guide for Aqara installationFrequently asked questions
What voltage does the Aqara G410 need when it is wired?
Aqara's spec page gives 12–24 V AC at 0.2 A, or 12–24 V DC at 0.5 A. An 8 V bell transformer is below that, so the doorbell either runs on its six AA batteries or gets a new 12–24 V supply.
What is the difference between the Aqara G410 and G400?
The G410 runs on batteries or a 12–24 V supply and doubles as an Aqara hub. The G400 Wired has no battery, takes 8–24 V AC at 1.3 A or PoE, and Aqara does not describe it as a hub. Aqara's UK statements give the G400 security updates to 31 December 2029, against 31 December 2026 for the G410 (checked 1 November 2026).
Does the Aqara G410 need a subscription?
No, not to record locally: clips can go to a microSD card of up to 512 GB, and continuous recording needs wired power. Aqara's cloud service, HomeGuardian, comes with a one-month plan on the standard G410 and three months on the G410 Select.
How long do the G410 batteries last?
Aqara gives up to five months on six AA batteries. A doorbell facing a busy pavement wakes more often and lasts less, so the pro sets motion detection to your own path.
How much does Aqara Doorbell Camera Hub G410 installation cost in London?
It is a fixed price for your Doorbell Camera Hub G410, worked out by a vetted pro from the model, a photo of where it is going and what power is there now, and shown in the JACK app before you book. Other devices can go on the same booking for one price. If you would rather pay for time, hourly hire for smart home is typically £45–£95 per hour as a guide.
Often booked together
Doorbell Camera G400 installation
Aqara's wired-only video doorbell, powered by a bell transformer or a PoE cable, with its own plug-in chime in place of the old bell.
Smart Lock U600 installation
Aqara's handle-set smart lock for UK multipoint doors: it replaces both handles and the cylinder and keeps the lock body in the door.
Hub M3 installation
Aqara's flagship hub: a Zigbee hub, Thread border router and Matter controller on USB-C or PoE, with a wall bracket in the box.
Camera Hub G5 Pro installation
Aqara's outdoor camera that doubles as a Zigbee and Thread hub, sold in a PoE version and a Wi-Fi version.
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Sources
The device facts and rules on this page come from these pages, checked on 1 November 2026.
Jack All Trades (JACK) is an independent London service. It is not part of, affiliated with or endorsed by Aqara or Lumi United Technology Co., Ltd., which makes Aqara products. Aqara product names are used only to describe the devices JACK pros fit and set up; prices are set by JACK pros, not by Aqara, and JACK does not sell Aqara devices.
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