tado° · Bridges, sensors and AC control
tado° Bridge X Installation in London
Updated
The tado° Bridge X connects tado° X thermostats, sensors and radiator thermostats to the internet over Thread. It plugs into a wall socket and joins your Wi-Fi, so placement is everything: a bridge in the wrong room leaves radiators offline. A vetted JACK pro sets one up in London, usually with a bigger tado° job, for a fixed price before you book.
In short
Yes. A vetted JACK pro in London sets up the tado° Bridge X: plugged into a socket central to your tado° X devices, joined to your main Wi-Fi network (not a guest one), and checked from the furthest rooms. tado° recommends one Bridge X per 100 square metres. The wireless kit's receiver already does the bridge's job, so not every home needs one.
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Start the request here, then add extra photos or videos from the JACK app if the pro needs more detail.
Bridge X: key facts
- Model
- IB02; included in the wired thermostat and radiator thermostat starter kits Source: tado° help: starter kits and model codes
- Power
- Plugs into a mains socket; tado° lists 230 V and 0.7 W Source: tado° UK shop: Wired Smart Thermostat X (2nd gen) Starter Kit
- Connection
- Joins your Wi-Fi by WPS or password; no Ethernet port and no router USB needed Source: tado° installer manual: Bridge X
- Coverage
- tado° recommends one Bridge X per 100 m², and up to 20 devices per border router Source: tado° UK shop: Bridge X
- Not compatible
- Does not work with tado° V3+; the V3+ Internet Bridge does not work with tado° X Source: tado°: compatibility
Model details come from tado°'s UK shop, help centre and installer manuals. tado° can change a design or what comes in the box, so check your own kit and send a photo of it with your request. Last checked 31 October 2026.
How the Bridge X is powered and mounted
Unlike the old V3+ Internet Bridge, which plugged into the router by cable, the Bridge X only needs a socket and your Wi-Fi password. tado° suggests a central location within range of your Wi-Fi network, so it can sit among the devices it serves rather than right beside the router.
tado° X devices form a Thread mesh, and each border router handles up to 20 of them. A big house, a long flat or thick London walls can call for a second Bridge X on another floor or at the far end of the home. Guest Wi-Fi networks cannot be used.
What the pro checks first
- Floor area and the number of floors to cover
- Your main Wi-Fi network, not a guest one, reaching the chosen socket
- How many tado° X devices it will serve: up to 20 per border router
- Whether the UK receiver already acts as a border router
What the pro does on the Bridge X
- Socket chosen central to the tado° devices and within reach of your Wi-Fi
- Bridge plugged in and joined to the main network by WPS or password
- Phone VPNs paused during setup, as tado° advises
- Signal checked in the app from the furthest radiator thermostats and sensors
- A second Bridge X suggested if any room keeps dropping out
Before you book: what to send
- The size of your home and how many floors
- Which tado° devices you have, and roughly where
- Your Wi-Fi network name and password to hand on the day
How tado° installation is priced
A vetted pro prices your job from photos of the boiler, your existing controls and the tado° kit, and the JACK app shows you that fixed price before you book.
Full pricing guide for tado° installationFrequently asked questions
Do I need a Bridge X with the wireless kit?
No. tado° says the Wireless Receiver X in the wireless kit is itself a Thread border router. You may still want a Bridge X if the receiver is in a basement or at the far end of the home from the radiators.
Can I use my Apple or Google hub instead?
tado° says some third-party Thread hubs work as border routers, including certain Apple HomePod and Apple TV models and the Google Nest Wifi Pro. A Bridge X is the simplest option if you are not sure yours qualifies.
How much does tado° Bridge X installation cost in London?
It is a fixed price for your Bridge X, worked out by a vetted pro from the model, a photo of where it is going and what power is there now, and shown in the JACK app before you book. Other devices can go on the same booking for one price. If you would rather pay for time, hourly hire for smart home is typically £45–£95 per hour as a guide.
Often booked together
Smart Radiator Thermostat X installation
The tado° X radiator head (VA04): rechargeable, M30 × 1.5 thread, six adapters in the box.
Wired Smart Thermostat X (2nd gen) installation
The 2nd-gen wired thermostat (RU05): swapped for your wall thermostat on the same cable.
Wireless Temperature Sensor X installation
The battery room sensor (SU05 or SU04): the thermostat of the wireless kit, no wiring.
More tado° bridges, sensors and ac control
tado° bridge, sensor and ac control setup
Bridge X placement, temperature sensors in the right spot, and Smart AC Control.
Smart AC Control installation
tado°'s infrared AC controller: replaces the AC remote, joins Wi-Fi, needs no wiring.
All tado° installation guides
tado° Smart Thermostat X, Wireless Receiver X and radiator thermostats fitted in London by vetted pros who work at the wall, not the boiler. Fixed price first.
Related services in London
Sources
The device facts and rules on this page come from these pages, checked on 31 October 2026.
Jack All Trades (JACK) is an independent London service. It is not part of, affiliated with or endorsed by tado GmbH. tado° product names are used only to describe the devices JACK pros install, and prices are set by JACK pros, not by tado°. JACK pros do not work inside boilers or claim Gas Safe registration.
Get your tado° heating fitted
Send photos of your boiler, your current controls and your tado° kit in the JACK app, see a fixed price from a vetted local pro, and pick a time that suits you.
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