Hive · Thermostats

Hive Thermostat Installation in London

Updated 31 October 2026

The Hive Thermostat is the Hive model with the dial. It runs on four AA batteries and comes with a mains receiver that takes the place of your old programmer near the boiler. A vetted JACK pro fits the receiver on your existing controls wiring, tests the boiler and pairs everything, for a fixed price before you book.

In short

Yes. A vetted JACK pro in London installs the Hive Thermostat: the receiver from the box goes where your old programmer or receiver was, on the existing wiring, the boiler is tested, and the thermostat is fixed to the wall or put on a stand and paired. You need a Hive Hub for the app. Wiring at the boiler itself needs a Gas Safe engineer.

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Thermostat: key facts

In the box: Hive Thermostat, receiver, 4 × AA batteries and a user guide; the Hive Hub is sold separately Source: Hive Thermostat product page and FAQ (hivehome.com)
Power: Thermostat: 4 × AA batteries. Receiver: 230 V mains Source: Hive Thermostat product page and FAQ (hivehome.com)
Hive model codes: SLT3 family; Hive's October 2026 security statement lists SLT3c, SLT3d and SLT3e Source: Hive UK security update statement, October 2026 (PDF)
Receiver supplied: Single channel for combi boilers, or dual channel for a boiler with a hot water cylinder Source: Hive Thermostat Professional Installation Guide, 2025 (PDF)
Hot water: Switched on, off, scheduled or boosted (5 minutes to 6 hours) on cylinder systems; water temperature is not set from the thermostat Source: Hive Thermostat product page and FAQ (hivehome.com)
Without a hub: Runs in stand-alone mode as an ordinary wireless thermostat, with no app control Source: Hive Hub product page (hivehome.com)

Model details come from Hive's UK product pages, user guides and installation guides. Hive can change a design or what comes in the box, so check your own kit and send a photo of it with your request. Last checked 31 October 2026.

How the Thermostat is powered and mounted

The thermostat itself needs no wiring: four AA batteries power it, and it talks to the receiver wirelessly. Hive's guide asks for an inside wall about 1.5 m from the floor, a spot clear of radiators and direct sun, and no more than about 10 metres from the receiver and hub. It fixes to a single-gang back box or straight to the wall, or stands on Hive's table stand.

The receiver is the wired part. Hive's guide says any existing single-zone timer or wireless receiver is removed completely and the Hive receiver wired in its place, from a switched fused spur fitted with a 3 A fuse. Hive picks the receiver for you at checkout by asking whether you have a separate hot water tank.

Retailers sell this generation as 'V4', with or without a hub in the pack and often with OpenTherm in the name. The installation is the same; the packs differ in whether a hub is included and which receiver is in the box.

What the pro checks first

The boiler's make and model against Hive's list of incompatible boilers
That the receiver in the box matches the system: single channel for a combi, dual channel for a cylinder
Where the old controls connect: at the wall or wiring centre, or only inside the boiler
A switched fused spur is in place for the receiver

What the pro does on the Thermostat

Controls circuit isolated and proved dead
Old programmer or receiver removed and the Hive receiver wired in its place
Old wired thermostat, if any, taken out of the circuit at the wall or wiring centre
Boiler tested from the receiver: fires on demand, stops when switched off
Thermostat fixed or stood, batteries in, paired to the receiver and hub
Heating schedule, boost and holiday mode shown in the Hive app

Before you book: what to send

A photo of the boiler and its label (make and model)
A photo of your current programmer and room thermostat
Whether your Hive pack included a hub, and which receiver is in the box
Whether you have a hot water cylinder

How Hive installation is priced

A vetted pro prices your job from photos of the boiler, your existing controls and the Hive kit, and the JACK app shows you that fixed price before you book.

Full pricing guide for Hive installation

Frequently asked questions

Does the Hive Thermostat come with a hub?

Hive's own box list for the Hive Thermostat is the thermostat, receiver, batteries and guide, with the Hive Hub sold separately. Some shops sell packs with a hub included. Without one, the thermostat still controls the heating in stand-alone mode, but there is no app.

Can the Hive Thermostat control my hot water?

On a boiler with a separate hot water cylinder, yes, through the dual channel receiver: on, off, schedules and boost. On a combi boiler there is no stored hot water to schedule, so Hive hides the hot water features.

How much does Hive Thermostat installation cost in London?

It is a fixed price for your Thermostat, worked out by a vetted pro from the model, a photo of where it is going and what power is there now, and shown in the JACK app before you book. Other devices can go on the same booking for one price. If you would rather pay for time, hourly hire for smart home is typically £45–£95 per hour as a guide.

Often booked together

Hub installation

The Hive Hub (Nano 3): placed for range, connected, and paired with every Hive device.

Radiator Valve installation

Hive's smart radiator head: adaptor matched, fitted on the existing valve and paired.

Single Channel Receiver installation

The combi-boiler receiver (SLR1): fitted, replaced or moved on the existing wiring.

More Hive thermostats

Hive thermostat installation

The Hive Thermostat, the Thermostat Mini and older Hive thermostats: fitted, placed well and paired.

Thermostat Mini installation

Hive's dial-free thermostat: receiver fitted, Mini placed and paired, schedules set up in the app.

Active Heating 2 installation

Older Hive thermostats (SLT3, SLT3b, wired SLT5): moved, refitted, re-paired or upgraded.

All Hive installation guides

Hive Thermostat, Mini, receiver, hub and radiator valves fitted in London by vetted pros who work at the wall, not inside the boiler. Fixed price first.

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Sources

The device facts and rules on this page come from these pages, checked on 31 October 2026.

Jack All Trades (JACK) is an independent London service. It is not part of, affiliated with or endorsed by Hive, Centrica or British Gas. Hive product names are used only to describe the devices JACK pros install, and prices are set by JACK pros, not by Hive. JACK pros do not work inside boilers or claim Gas Safe registration.

Get your Hive heating fitted

Send photos of your boiler, your current controls and your Hive kit in the JACK app, see a fixed price from a vetted local pro, and pick a time that suits you.

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